Returns

Cherry Splash 14-day Returns Policy

Cherry Splash aim to always provide you with high quality products but if for any reason you are not completely satisfied with your order, you have 14 days to return the order once you have received it. All eligible returned items will be processed for a refund or store credit if you prefer.

Eligibility

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags and hygiene label and in its original packaging. We have the right to refuse any products sent back to us that do not meet these requirements.

Returns Process

To process a return please contact us at info@cherrysplash.co.uk and provide us with your order details such as name on the order, order number and date the order was placed. Please note returns are at the expense of the customer and the cost of your original shipping will not be refunded to you.

Inspection and Approval

We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 

Contact

By purchasing from Cherry Splash, you confirm that you have read and agreed to our returns policy. Should you have any questions or require any assistance please don’t hesitate to contact us at info@cherrysplash.co.uk